Announcing the New Look TrainSplit
For quite a while now we’ve been beavering away to create a new look TrainSplit. And now it’s ready for you to have a go with. You can find it at https://new.trainsplit.com
Here’s what we’ve done:
- New, modern look that’s easy to navigate and doesn’t move around when you change things
- It’s now even more mobile-friendly
- You can choose whether you want a fast, cheap or value journey and we’ll recommend an itinerary to you if you just want to book the best option without looking at the myriad of other journeys
- If you do want to choose from a list of journeys, we’ve changed the way we display them so that we can show more of them on the screen and you can see at a glance how long they take and where you’ll need to change
- Now you can choose whether to split tickets or not – even without splitting tickets we can often beat the price on other websites
- We still have our industry-leading seat selector and refund policies in place
- And you can still use our unique set of advanced options if you want to really customise your journey
Why not give it a try? You’ll also find a feedback link there if there’s anything you think we should add or change – we’re keen to hear from you.
I often want to buy tickets for travelling with a bicycle. I love the site, but one of the issues is that some trains require a bicycle reservation and it doesn’t seem to be possible to do this via the site. And I cant book the train tickets until I know I can get a space for my bike. And I tried last year to reserve a bike space in parallel on LNER, but I could not find availability until I had bought a ticket. is there any way to resolve this? Or even to restrict the search to trains that do not require a bike reservation?
Yes, I’m sorry about that and I agree that bike reservations are an issue. We’re working with the industry to try to make this possible at the moment.
This is slightly unrelated, but why is it impossible to have any lines of communication via the website when there’s a problem to discuss??
I booked a ticket yesterday for Monday 5th July but due to personal circumstances I needed to change the same journey to 6th but unable to get a refund as its not before the original journey…..I wasn’t a where of this until after I booked the journey for the 6th!
If it possible I can receive a refund for the first booking?
Hi there. The contact email address is on the contact page at https://trainsplit.com/contact.aspx
However, you can certainly change your journey in the way you’re asking. Have a look at https://refunds.trainsplit.com/
Make sure you do it before 6pm on the day before travel.